Staff Spotlight: Joann Trottier

Director of Information Technology Operations

How Long Have You Been at SMC
20 Years

Role in the IT Department
I wear a lot of hats, including technology procurement, departmental benchmarking and managing policies and procedures.

How Did You End Up in IT
While studying to become a math teach, my adviser suggested I take a computer course (BASIC programming back in the day). I was sceptical at first, but discovered that I had a knack for it and ended up teaching a combination of math courses and computer courses at Essex High School and some of the local colleges (including St Mike’s). I was the first in the state to graduate with a M.Ed. degree in Computer Education (from St Mike’s). After finishing my master’s degree, I shifted gears from teaching to IT support for schools (first at Chittenden East Supervisory Union and then Saint Michael’s). It’s been quite the ride!

Technological Advice To Our Community
Keep looking for new ways to use technology to make your work flow more efficient. Technology changes fast, so keep looking!

What’s Your Best Technology Time-Saving Shortcut Or Life Hack?
I’m a minimalist and an organization nerd. I save time by saving only what I need and saving everything electronically so that I can find it quickly. The Delete button can be your friend.